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Mittelhaus: The Seybold-Report: A Reality Check on the Future of JDF PDF-Version:open PDF file / Pressmore Info
Results of the JDF beta test at Neidhart+Schön in Switzerland are encouraging. - JDF and its messaging format, JMF, work fine. But there is far more to JDF implementation than getting two systems to exchange messages. In fact, some of the most time-consuming aspects of implementation are organizational, not technical.
In some respects, today’s discussions of JDF remind us of a man poking around in the fog: hypotheses, opinions, abstractions, but nothing concrete. We constantly hear that the JDF "product" promises to encompass the entire graphic arts industry and to become the universal interface for all technical, commercial and data-transfer processes. Yet, there is a simple assessment that any product must measure up to: a practical test in the field. Thus, to learn a bit about both the practical performance of JDF and its claims, we took a detailed look at one of the most interesting of the dozen or so JDF beta installations in the world. We thought this would provide a good indication of how far along the practical implementation of JDF is, a few months before Drupa.

With this in mind, we visited a JDF beta site at Neidhart+Schön AG (N+S). N+S is one of the best-known printers in Switzerland, located in the western part of Zurich. N+S has about 70 employees and runs a total of 17 units of MAN Roland and Komori presses. N+S is known for producing the very highest quality commercial work, highly valued by its clients in banking, insurance and financial circles. N+S is part of the Neidhart+Schön Group, which also includes AAA Ag (for digital printing) and Via One Multi Media.

The decision to launch this JDF beta test was the result of two factors. The first happened just a year ago, when the decision was made to invest in a platesetter and a modern output-workflow system. N+S was very open to the suggestion, made by this author in his role as prepress consultant, to add JDF networking to the list of requirements. The owner and the head technologist had been thinking about integration and networking of the production department for years and had—to the extent possible—already implemented their ideas. They had had many conversations with various suppliers in the past, and they didn’t always feel their ideas had been taken seriously. This included major printing equipment and prepress vendors, whose reactions to the question of whether they could integrate with N+S’s printing-management package could be summarized as: "HIFLEX who?"

Negotiations concerning prepress modernization at N+S concentrated on two vendors, and both showed a willingness to fulfill the JDF-related requirements. But only one firm can get the order, and in this case Creo was selected to provide a CTP device and the Prinergy workflow. The Creo order was directly conditioned on a contract for a JDF beta installation.

This brings us to the second factor that led to this early test of JDF. As we see it, the German firm HIFLEX was the source. A total of 21 seats of HIFLEX’s printmanagement software had been installed at N+S in Zurich for more than ten years. HIFLEX and N+S were (and still are) involved in a long-term development partnership. The production network that was already in place at N+S was established when the HIFLEX shopfloor terminals were installed. HIFLEX, based in Aachen, had already been focused on the concept of JDF and the opportunities for implementing it for several years. Given this background, it is understandable that the JDF test at N+S was not designed to be just any beta test. It was expected to show concrete progress in job-information networking as well as a direct, bidirectional interface between Prinergy and the HIFLEX print-management package. Anything short of that wouldn’t have been worth much to the Swiss company, but the firm would still have had to put man-weeks of effort into the beta.

From HIFLEX job management into Prinergy
The beta test was set in motion between July and September of 2003. HIFLEX installed its HIFLEX Link and performed local tests on it. Creo installed Synapse Link on the primary server of the Prinergy system. Synapse Link, from Creo’s Synapse product family, is the JDF interface between the Prinergy workflow and business software systems.

The installations and tests stretched out over many days. Discussions between the vendors and their customer took far more time than anticipated (for reasons that will be explained shortly).

For purposes of the beta installation, Creo reviewed the Prinergy 'process plans' that N+S would use. This was done in order to document in detail how the required information out of Prinergy and into JDF. The test phase was also used to check whether the socalled that (for example) a plate for a Roland 707 imaged via Prinergy showed up as such in HIFLEX.

Following the initial installation on-site, almost all subsequent work was done remotely, by transmitting modified and improved software modules. This work was accompanied by weekly conference calls during which problems were discussed. Beyond the beta, this is to be continued via an exchange of experiences with other suppliers and beta testers.

HIFLEX-to-Prinergy transfer
To assess the results, you have to distinguish clearly between two types of data exchange: those going from "HIFLEX into Prinergy", and those coming back from "Prinergy into HIFLEX". The first type is more easily described, because so far it really only handles the most basic information. It is started by the job dataentry operator. When he or she initiates a new job in HIFLEX, there is a function called Create Prepress Job that can be triggered. Normally, it is activated automatically, but it can be deactivated for special cases. This is what happens when the control is active. As soon as the job is initiated in HIFLEX, information about it is transferred to Prinergy. Technically speaking, a JMF (Job Messaging Format) message is produced and sent to the HTTP address of Synapse Link. Prinergy’s internal processing of this information results in the creation of a Prinergy job in the New Jobs queue. As an indication that the job came directly from HIFLEX, its status in the workflow is set to Generated. It is now possible for the prepress operator to see that the job has been initiated—no more and no less.

The assignment of Prinergy job names can be influenced by settings in HIFLEX and Synapse Link. (When we visited, the operator was not satisfied with the result and preferred to edit the names manually.It was not clear whether this was a configuration issue, a limitation of one of the systems or even a limitation of JDF itself.) All other job information comes via the "classic" route—it is copied from the physical job jacket. The steps required by Prinergy (specifying folder structure, attaching a process plan) are, as of now, still manual. It is clear that there is a lot of opportunity for improving JDF automation in this area.

Creating a new job  
By pressing the 'Prepress Auftrag erstellen' button ('create prepress job,' bottom center of the picture), the operator of the HIFLEX business system initiates a JMF message that is sent to Prinergy.

New jobs in Prinergy.  
All jobs generated by HIFLEX go via JDF (JMF) directly into the Prinergy New Jobs queue. Such jobs are given the status "Erzeugt" (generated).


From Prinergy back to HIFLEX
At this stage, JDF networking is significantly richer in the return direction, with information flowing from the Prinergy prepress workflow back into the HIFLEX system.

Employees in the job-management area want to know as soon and as precisely as possible about all prepress activities, material and person-hours used. In order for this information to be transferred directly from the workflow system, activities involving that system have to be unambiguously classified. To permit this, the workflow system must know what distinct categories of activity are possible. After internal discussions,N+S settled on three categories: normal work, author’s alterations and printer’s corrections. The last category is not billed (since it is assumed that the source of these errors is internal to the company), but the author’s alterations are in addition to the normal bill. Normal work is work that falls within the predetermined scope of the job.

In operation, Synapse Link activates a menu in Prinergy called Work Type. The operator uses this to specify within the start process dialog which of the three categories the activity is to be classified in. This information (like practically everything in the process plan) can be overridden on an ad hoc basis—it simply isn’t possible to fully plan for corrections.

Classifying an activity.  
At any step of the production process, the Prinergy operator can indicate whether it is a 'normal' activity or a correction and, if it’s the latter, what type. The categorization by work type can be done by page as well as by job.

As you can see in the screen capture, the operator can add a short comment in the process plan.  
This information is transferred from Prinergy to HIFLEX via the Synapse Link interface, once again using JMF. The JMF is created and transmitted in real time; that is, at the moment when the operator initiates a process (e.g., plate imaging), HIFLEX is notified about it. Creo provides Synapse Link with a standard set of these Work Types, which can then be tailored to the requirements of the customer. For example, other companies use other categories such as "1st correction," "2nd correction," etc.

The relationship between jobs and processes
Since the Prinergy job was created by a HIFLEX job with the corresponding number, work on the process plan in Prinergy is unambiguously associated with the correct job. Still, there is a certain amount of variability in the relationship between Prinergy process plans and HIFLEX jobs. This means that prepress tasks that perhaps were never properly planned and initiated in HIFLEX can still be associated with a job. Or, prepress tasks can be removed from one job and associated with a different one. This capability can also be used when prepress work is begun on a job before it has been set up in HIFLEX, or when there are several language versions of a job.

HIFLEX applies each type of work to the appropriate cost center, according to its classification.

For this to work properly, the relationships between all of Prinergy’s workflow events and the activity classifications of the cost centers in HIFLEX’s so-called 'JDF interface basic tables' must be set up.

This means that the steps of the Prinergy process plan, sent via Synapse Link as JMF information, must be properly captured in HIFLEX. For example, a Proofing Event must be associated with a cost center and a material-usage record in HIFLEX.

These classifications and values require common shop-wide conventions. Time will be required to come to a consensus—and this will always be required in a JDF implementation, whether it is a beta test or a subsequent routine installation. You can buy JDF-enabled software, but you’ll still have to deal with the implementation.

Configurable queries.  
HIFLEX displays the information received from Prinergy, including the relationship between Prinergy and HIFLEX job IDs, the status of jobs and pages, the work type and the material used. The user can specify what information will be displayed.

As an option, HIFLEX offers the possibility of performing configurable queries on a job. This would allow all events, materials invested, rework and so on to be used as the basis of searches. This option had not yet been implemented in the Zurich beta test, but we understand that other customers are already using it.

Information about the duration of tasks in prepress is communicated and displayed in HIFLEX, but it is not yet being made use of at N+S. As far as we can tell, this is not because of any problem in HIFLEX. It is more a matter of N+S needing to determine exactly how it wants to handle prepress costs. What cost centers should be set up? Is it necessary to count PDF creation and trapping separately? Which are the important times to keep track of? This is all being discussed at present and will be implemented appropriately once an agreement has been reached.

Other printers that are involved in beta tests have chosen, for example, to implement more refined billing methods. If trapping takes longer than a specified maximum time, a line is added to the customer’s bill. The technology permits such things already; it is just a question of when and how you want to implement it.

In principle, information about all completed processes listed in the Prinergy process-plan manager is available to the job-management software via JDF. But not everyone needs to know in real time that a given page has been refined, then trapped, then imposed, etc. This 'information overkill' has to be limited by filtering it, and this can be done on both a company-specific and job-specific basis.

Time and material recording via JDF
The processes described so far do not exhaust the possibilities for using JMF messages from Prinergy to HIFLEX. The interface between the production and business systems permits not only tracking of the operators’ activities, but also tracking of the material used to produce the job. This area also triggered extensive discussions in Zurich. What types of material ought to be tracked via this mechanism and conveyed to HIFLEX via JDF? The decision was made to collect data on proofing paper and exposed plates, with other items to be added later. Today, when Beat Zingg, the platesetter operator at N+S, makes a plate, the associated Prinergy process plan triggers the release of information about the material used. This information is converted to JDF and sent via Synapse Link as a JMF message to the HIFLEX software.

Prinergy workstation  
CTP-Operator Beat Zingg is pleased about the ease of work through the JDF interface to HIFLEX at his Prinergy workstation by Neidhart+Schön in Zurich

©: M.Mittelhaus

Whichever process plan is used, HIFLEX receives the corresponding information. If an alternative type of material is used (say, a smaller Komori plate instead of the Roland 700 plate, or just an A2 proof instead of a full A1 imposition proof), the operator chooses a different process plan that reflects the correct material. He also has to do this if a proof is made on an alternative paper stock, and one could argue about whether there might be a more elegant solution. But it is working today, and it has the enormous advantage that no other manual recording of material usage is required. This has always been a task that prepress operators hate and, as everyone knows, it is often done sloppily. Now, a precise record of materials used is guaranteed, and the fact that this data entry (done at the HIFLEX shop-floor terminal) is no longer needed means that two to three hours of operator time are saved each month.

Materials report.  
HIFLEX gets its information about material usage directly from the Prinergy process plan.Currently, the operator’s name is shown only for laser prints and color proofs, for which the data entry is still manual.

This data about material usage can be used in subsequent calculations, just as manually entered data can. Once the usage information is received, it can be used for inventory management. There are HIFLEX modules to handle this, but it is up to the company to decide whether to make use of them. If this kind of information moves from Prinergy into a business package that doesn’t deal with inventory, it is easy to envision the information being forwarded to some other suitable package via JDF (or pure XML).

One side of the PP Job Status window in the HIFLEX package displays either 'Initiated' or 'Canceled.' These flags are set by the operator in HIFLEX. In Prinergy, on the other hand, the operator fills in a status field when he begins his work, and the job is thereby automatically considered to be 'in prepress.' The operator sets this status as needed and upon completion of the job, sets it to 'Completed.' He can also select other status values, such as 'Ready for final output' or 'Released for output.' The communication of this status information from Prinergy to the HIFLEX job-management software appeared, at the time of our visit, to be susceptible to improvement. But we have the impression that this is to be expected in this environment of constant development and enhancement, and it will presumably be improved in subsequent beta tests. The goal is to transmit all status changes in JMF from Prinergy to HIFLEX and have them appear in HIFLEX’s status window. Status information is either page-related or jobrelated, since Prinergy handles status both by page and by job.

Job and page state.  
Status information is available for whole jobs (left) and for pages (right) but, so far, not for signatures.

This data about material usage can be used in subsequent calculations, just as manually entered data can. Once the usage information is received, it can be used for inventory management. There are HIFLEX N+S would like to see the status updating automated—that is, they would like Prinergy to transmit its status information automatically. And the company would also prefer to get more differentiated status information. That’s being worked on, but this also depends on the distinction (which is not yet being made) between information about press forms and information about whole jobs.

In summary, the communication from Prinergy back into HIFLEX provides the following:
  • The capture of all job-related steps and processes in real time, with a distinction made between normal procedures, printer’s errors and author’s alterations.
  • Capture of information about the duration of the tasks and processes (related to Prinergy functions).
  • Maintenance of the subsequent correspondence between prepress work and job billing.
  • Basic status reporting (job-based).
  • Online capture of material usage (plates and proofing paper).

  • MIS view of Prinergy.  
    This HIFLEX window provides information about Prinergy processes and their work types. The bottom pane shows material usage.

    MAN installation
    They say that eating can increase your appetite, and that might explain why there is now a second JDF beta test in Zurich: the interface between the business software and the MAN press console. With a few days’ work, MAN Roland was able to install a bidirectional link between HIFLEX and the PECOM console of the existing MAN 700. This meant that a substantial fraction of the necessary job information could be downloaded from the HIFLEX system directly into the Job Pilot of the Roland 700’s PECOM console. In addition to information about job details (as shown in the screen capture), the JDF-JMF transmission includes all the descriptions of the job process as well as reserved press time, deadlines, etc. Here, too, we see the positive effect that the information is available to the press operator without copying or rekeying. This ensures that no errors creep in during copying, and the information is available more quickly. HIFLEX expects that transfer of information from the PECOM to HIFLEX will become possible in 2004. For the time being, it is a one-way street. We hope that at some point in the future, perhaps in connection with other beta tests, we will see the integration of the printing press, an important aspect of JDF in practice.

    Job Pilot  
    On press. This screen shows part of the information that HIFLEX sends via JMF directly to the Job Pilot software of the PECOM console, avoiding the need for re-entering the data.

    Wish lists and future developments
    Beta tests are only beta tests, and that means that they are intended only to prove that a solution is possible, based on the successful implementation of a specific subset. This was successfully done at N+S, as well as at other beta sites, including Kraft Druck and Druckhaus Berlin-Mitte in Germany.

    Now, the next steps have to be decided. We asked N+S what its list of priorities looked like. The technical director, Daniel Schnyder provided the list, which we reproduce in part below.
  • N+S needs to be able to see the overall status of a job. (Is the cover printed? Was a proof made? Is the job completely finished?)
  • Some status information is not captured (e.g., the distinction between a proof that was output for a customer vs. one done for internal use).
  • N+S needs a way to see the status of a form (e.g., 30-, 50-, 80-percent complete) at a glance.
  • Information about page proofs from Prinergy’s Digital Blueline facility should go directly into the HIFLEX software, the same way other status information does.
  • Additional information would be valuable, such as
  • Was the screening AM or FM? Statistics on this would be of great interest to the marketing department.
  • Finally, it must be possible to distinguish between the status of a form and the status of a job.

  • Daniel Schnyder  
    Daniel Schnyder Technical director, by Neidhart+Schön AG in Zurich, is satisfied with the results of the current JDF-Beta-Installation, but places high hopes into the Future of JDF.

    ©: M.Mittelhaus

    The linkage of process information to the jobscheduling function in HIFLEX is also a topic for the future and is not yet possible today. The reason is banal but not easy to resolve: So far, the production information is based on jobs, but job scheduling works on the basis of press forms. To resolve this contradiction, both Creo and HIFLEX must find a way to identify the forms or signatures belonging to a given job. Only then can all the tasks and related status information be linked to each flat. According to both vendors, form-related information is not easily expressed within the parameters of the current JDF specification.

    The ability to forward information to downstream departments, such as the pressroom, needs to be expanded at N+S. Some information from the prepress process that has never been captured in the HIFLEX job information is required for the printing and finishing steps.

    Our understanding is that much of this, but not all, will be possible with forthcoming versions of the Synapse Link and HIFLEX software. In part, this will be available at Drupa.

    JDF is far more than the networking of a single enterprise
    Going beyond the experience of the beta installation, N+S has some quite different and wide-ranging dreams. It would be valuable, for example, to be able to capture information about paper types and deliveries. Using bar codes and JDF, it should be possible to create an e-mail message saying, in effect, 'Attention, the paper you require for the annual report of Bank XYZ is on the loading dock.' At that moment, the job could be activated, and that would be of special importance for N+S. Because it uses so much special-order paper, this tonnage has to be delivered on a just-in-time basis, and the print jobs must be planned, assigned and completed accordingly.

    Is the company’s networking and integration now limited to the village street on which it is situated? Daniel Schnyder thinks not. "We have a vision that, when we work with a specialized bookbinder in a completely different part of Zurich, we can say to him, ‘Here in this JDF is all the information you need for your Muller-Martini.’" Schnyder takes it a step farther: "Why can’t I find out, via JDF, what machines are available to print on, and what gathering machines at which bookbinders are free at the moment?"

    Perhaps the realization of this vision is not so terribly far away. On the one hand, the Swiss finishingequipment supplier in Zofingen that handles Muller-Martini has already demonstrated a JDF-capable saddle-stitcher that can be set up from job-scheduling information. It can also send status information back to a HIFLEX system. Discussions between HIFLEX and Muller-Martini have already occurred, and the first beta test is in the planning stages. On the other hand, these are exactly the questions that are being debated in the JDF Working Group on Capabilities. The JDF Capabilities facility will allow each device on the JDF network to broadcast what its capabilities are, and that information can be used for automatic capacity planning.

    A different domain, let it be noted here, is just a white void on the JDF map at the moment. Prepress jobs really begin not with the prepress workflow, but on the designer’s Macintosh. But how will the Mac user get the information he or she needs from the jobmanagement system? And how will the designer’s activities and status information make it back into the business system? If we are not mistaken, there is still a big gap in the JDF specification and in the activity of the JDF Working Groups in this area. This is not to criticize the JDF standard—it merely illustrates the current state of development. We must ask ourselves whether a firm such as Adobe (with its 75-percent share of the application market for Mac front-end software) is not obliged to address this. It is good that Adobe was among the JDF initiators, but that was two years ago, and it would be even better if one heard a more specific JDF initiative coming from Adobe, especially in this application area!

    In concrete terms, how about an announcement of JDF plug-ins for Adobe InDesign and Photoshop at Drupa 2004, so that the Mac front-ends could be readily integrated into the world of JDF networking?

    Conclusion
    The beta installation at N+S has demonstrated that it is possible, using JDF, to set up a direct connection between job planning, job management, prepress and the pressroom. JDF works. JMF works, too, and together they provide real value to the user. Creo (as prepress vendor) and HIFLEX (with its business solution) have done their jobs and fulfilled their contractual obligations. This has led to a decision by N+S to extend the Prinergy workflow by purchasing Synapse Link. HIFLEX’s policy is different: It offers the JDF interface as a standard part of the software, at no additional cost.

    We think this beta test also provides a valuable indication of the possibilities and the difficulties of JDF today. For instance, it shows that a printing company that wants to use JDF will have to work through a lot of analysis and clarification. And we haven’t even mentioned the exceptionally high level of skill that this requires of the job-management staff.

    The practical aspects of JDF networking were demonstrated at N+S, as they have been in other beta tests. It strikes us as particularly significant that this successful test was the work of two completely different vendors. HIFLEX, although one of the largest job-management software vendors in Europe, is a medium-sized developer, while Canadian Creo is one of the largest prepress vendors in the world. Before JDF, what would these two companies ever have had in common?

    This issue should not be taken lightly. In order to implement JDF for print production, it is at least as necessary for diverse vendors to work smoothly together as it is for the various parts of the printing company to do so. One result is that a HIFLEX system has been installed in Creo’s European demo center in Waterloo, Belgium, and the HIFLEX office in Aachen has obtained a Prinergy license.

    It is no surprise that only a fraction of the potential of JDF was realized in the beta test. The limitations are a result of the need to come up with a working solution. Based on what we have seen in this and other beta tests, we don’t think anyone is trying to intentionally dilute or restrict the JDF standard.

    It is very hard to make predictions about the overall timetable for the realization of JDF at N+S. When the second test phase is completed (which is expected to happen around Drupa at the earliest), it will be possible to tell how quickly the additional developments may follow. With each successive test, we would expect the following developments to move just a bit quicker.

    On the other hand, we recognize that what we have seen at N+S, though important, is just a link between HIFLEX and a single prepress workflow, and it appears that quite a bit of individual development may be needed for each interface with a different workflow system.

    We expect that Drupa 2004 will be remembered for demonstrating the first examples of JDF in practice. But we also expect that truly all-encompassing and complete JDF integration—solutions in which all production departments are involved and in which the flow of information is really all-inclusive—will take several years more. Perhaps that’s what Drupa 2008 will be remembered for. We hope it comes sooner. And we hope to be talking about savings of person-months and person-years, not just a few person-hours, because that’s the level of production efficiency that the graphic arts industry will need if it is to stay competitive.

    Michael Mittelhaus is a prepress consultant, based in Germany. He can be reached at phone {49} 5467-535, fax {49} 5467-535; or e-mail him at Mittelhaus@t-online.de. His web site is at www.mittelhaus.com .