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  HIFLEX GmbH

Rotter Bruch 26a
52068 Aachen
Germany
System Specialist in the Print Media Industry

Responsibilities:
  • Application oriented customer support per remote access of customers' systems
  • Troubleshooting and solution searches; provide customer support and guidance on application questions
  • Create customer specific service directories, imposition schemes, and estimation methods
  • User trainings in estimation and order processing; will later include materials management, scheduling, SFDC, etc.
  • Collaborate with external customers and internal departments to guarantee a high level of service
  • Qualifications:
  • Completed vocational training in the print media industry
  • Several years experience as an order clerk at a print shop, or in a similar position
  • Experience working in the IT field
  • Ability to work in a team
  • Willingness to travel
  • Proficient in written and spoken English
  • Customer- oriented and well-structured work style
  • Please send your application to HIFLEX GmbH, Att: Mr. Andreas Muller.