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One important function of HIFLEX Webshop is job tracking, which allows the customer to monitor the status of all print orders online. By offering customers this level of transparency, they can see where their job is in the process and what they are required to do to complete the order. This service pays off for both the customer and the print supplier.
Job tracking tools allow the customer to monitor the current status of all outstanding print orders online, including milestones such as data received, proofing, in production or dispatched. The customer receives feedback on the current status of an order in the system and, as a result, knows precisely how the printing of each individual product is progressing.
Job tracking saves both the supplier and their customer time and money. Telephone inquiries or e-mail are reduced to a minimum. This high level of transparency is the groundwork for sustained customer loyalty, as the customer is kept up to date on the status of their orders at all times. |
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| Waiting for files |
Files complete |
Files in process |
Waiting for ok |
Files confirmed |
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| Order in production |
In delivery |
Delivered |
Cancelled |
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